Hi, I'm Jess.

Unification and product strategy

connecting three separate products into one workflow

While users consider Grafana one product and platform, the reality of the Alerts and Incidents product group was Conway's Law – the products were designed to mirror the org structure, not the user workflow. I set out to solve that problem and merge three separately-built products into one unified experience.

UX Writing

laying the groundwork for Grafana UX writing guidelines

To deliver the best UX possible and make the lives of UX designers and tech writers easier, I have been working on introducing UX writing guidelines to the Grafana design system.

Open-source observability

a query history for Grafana Explore

With user research, interdisciplinary ideation and an iterative process driven by user feedback, Grafana developers and I created a full-fledged feature from scratch.

UX analysis and rework

redesigning a monitoring platform

I took a look at Netdata's current user experience and identified problems and possibilities to improve, coming up with mockups for a modern appearance.

App concept

a club member app for pop-up foodies

As a quick design challenge, I created an iOS app concept for a British pop-up cooking event. I went through several steps of the design thinking process, including user research, problem definition/how might we statements, ideation and wireframing.

Brand design using the UX process

brand meets UX

Agency rebranding project where I led the brand design efforts and used UX methods to validate and iterate.

Paper Engineering / Information design

pop-up book design: ux off the screen

A countermeasure to smartphone addicts, I created an analog information device to educate about problems of the digitalisation in a fun way: a pop-up book. In ten paper pop-up variants, it shows data and facts in two as well as three dimensions.