since Aug 2019
Grafana LabsSenior UX Designer
As one of Grafana's first ever designers, I help build up UX workflows and processes from scratch. I have run dozens of user interviews and ideated with developers and designers across the entire Grafana ecosystem. The results: Mockups, interactive prototypes, released features and a design system in progress. After being the sole UXer responsible for everything Grafana OSS, I have been Design Lead for the open-source squad and Alerting feature of Grafana since 2021. There I lead feature development for one of Grafana’s core value propositions, alerting. I mentor UX designers, manage workloads and connect product management, UX, developers and leadership team.
Sep 2015 - July 2019
quäntchen + glückStrategic Designer
In an interdisciplinary product innovation agency, I helped run Lean Startup processes to validate product-market fit for digital products from qualitative research to quantitative proof of customer interest. I was involved in all steps of the design process: personas, design sprints, user research, workshop facilitation, mockups and project management. Apart from UX and product development, I created corporate and brand designs.
Sep 2013 – Aug 2015
ADAPT OR DIE VENTURESVisual Designer
I created the brand design for ADAPT OR DIE. In the process of creating the brand, I designed several websites and coordinated their launch, created print media and thousands of presentation slides. Furthermore, I built fake door MVPs and real MVPs for various product and service ideas like mix-your-own mineral water and The Valley Experience.
since Jan 2014
Jessica Müller KommunikationsdesignFreelancer
I create brand identities, print media, presentations and UX designs as a freelancer. Since 2016, I have leaned towards political design: I was Lead Designer for three election campagins for German mayoral elections.
Feb – Oct 2011
SAS GermanyDigital Marketing
As a working student, I helped the digital marketing team manage the SAS Germany website, coded new pages with HTML and CSS, created web ads and newsletters for e-mail campaigns. I did leave my mark by making animated GIF ads "a thing" at SAS.
Certified UX WriterBerghs School of Communication, 2021
See my course project here
12-week course on UX writing research, good and bad UX writing practices, writing for design systems and more
Nielsen Norman UX coursesNN/g UX Certification Program, 2020
Courses attended so far: Persuasive Emotional Design, The Human Mind, UX Assessments, Product and UX: Building partnerships
B.A. Communication DesignMannheim University of Applied sciences, 2012 – 2016
Graduated with distinction (1.1 GPA)
See my bachelor project here
Majors: Corporate Design, Brand Design, Interactive Media
Member of Student Council
B.A. English Philology and East-Asian StudiesUniversity of Heidelberg, 2009 – 2012
Graduated with the grade "Good" (1.7 GPA)
Topic of Bachelor Thesis: „Multimodality in Memes: Why Rage Comics are multimodal texts“
Best graded paper: An analysis of a Neil Gaiman „Sandman“ volume
Intercultural experienceTôin High School, Ôita Prefecture, Japan, 2007 – 2008
Biggest learnings: How to bow correctly, the regional dialect of the Ôita Prefecture, dancing ParaPara, baton twirling
achievements and media coverage
UX MentorSince 2020, I have been mentoring multiple UX designers. I help them plan their personal development and career, consult them on their portfolios and projects and empower them in setting goals and advancing their skills.
Webinar on dashboard designIn 2020, I gave the webinar A beginner's guide to good Grafana dashboard design, which was one of the most-attended Grafana webinars of all time with over 1000 registrations.
Peter Drucker Purpose Summit 2020I organized my first conference, the Peter Drucker Purpose Summit 2020, together with a team of management enthusiasts of all ages. The event took place February 12th and 13th in Mannheim, Germany and featured speakers like Jos de Blok (Buurtzorg) and Prof. Dr. Heinz-Walter Große (B. Braun Melsungen).
Lange Nacht der ZEIT 2019I was invited to be part of a discussion panel on the future of work (one hour video, German only) for the sixth “Lange Nacht der ZEIT 2019” on May 4th in Hamburg, Germany.
Design Iteration AwardFinalist 2018 with the quäntchen + glück rebranding project „Big Bäng“.
brand design conference 2018Conference speaker and research paper for bdc2018 in London
over 1.1 million views on YouTubeHad my 15 minutes of fame thanks to getting on YouTube very early and posting videos from my student's exchange to Japan in 2007. In 2013, the videos went viral. Funnily, although my target audience was German, the majority of the viewers is Japanese.
UX and Design
- User Research
- UX methods
- Visual Design
- Usability Testing
- Brand Design
- Information Design
- UX Writing
- Paper Engineering
- Adobe CC
- Davinci ReSolve
- HTML & CSS
Strategy and Softskills
- Workshop Facilitation
- Remote Work
- Stakeholder alignment
- UX Strategy
- Design Thinking
- Behavioural Science
- Creative Methods
- Public Speaking
- Project Management
- Vintage Fashion
- Sustainable Living
- Interior Design
- Independent Film